5 practices to master it

• Why the first 30 seconds of any conversation matter more than everything you planned to say

• The simple rhythm-check that instantly reveals when you’re out of sync with someone (and how to fix it)

• Why quick recovery beats perfect apologies - and how to reconnect in real time

• The stranger experiment that expands your ability to connect with anyone

• The pre-meeting practice elite performers use to create alignment on demand

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